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At Simba we create a custom pickup schedule for each day to minimise your time en-route to the marina.
Our staff prepare the hotel transfer routes the day before your tour. You can expect to receive an email detailing the actual pickup time early in the afternoon, the day before your tour.
Hotel Transfer Charges (Not applicable for Private Charters)
If your pickup location is outside the complimentary mini-van route of Kata, Karon and Patong, Kamala, Surin, Bangtao we need to hire a private car to make the return transfer. Please check this link to view a map of the free transfer zone.
The cost for car is 500 THB baht each way (per car – not per person) and we will organise this for you.
This can be paid on the day of your trip when you pay the balance of the tour costs. We will advise an exact pick-up time the day before the tour.
There can be several reasons you cannot see your desired tour on a particular date such as:
- The tour is already sold out
- There may be insufficient demand to run each tour type every day (this applies to Low Season mostly)
- Insufficient resources to run that tour with our current tour offerings on that date
If you are able to request far enough in advance, we may be able to schedule a tour for you if it’s not already available. Please email us to find out if this is feasible.
At short notice, we are generally unable to schedule an additional tour on your preferred date unless your group size is 6 or more for boat tours, or 5 or more for the Khao Sok National Park tour.
This is due to us having minimum required numbers for a tour to take place, as we need some time to sell additional spots on the tour to other guests.
AT TIME OF BOOKING/ DEPOSIT
A deposit is required to confirm your booking. Our payment gateway is Paypal. If you do not have a Paypal account please proceed with the payment process, and you will see an option to pay by credit card also.
If you are from Turkey, Paypal payment will not be possible. Please email us directly to arrange an alternate deposit method.
BEFORE TOUR DEPARTS/PAYMENT OF BALANCE
We accept Visa, Mastercard and Cash on arrival at our office for payment of your balance owing before departure. ( Sorry. No AMEX)
Visa and Mastercard incur a small additional fee of 1.5%.
There is an ATM located just outside our office if you need to withdraw cash.
If you are booked on our Jungle Trip to Khao Sok National Park, please bring cash to pay the balance as there is no credit card facilities in the vehicle.