Yes, Simba has limited accident insurance for all registered guests aged between 3 months and 75 years old. Guests over 75 years old guests need to arrange their own insurance cover. For any cover to be valid we MUST have your correct name and age and passport # , for all booked guests in your group.
All of our boats are also commercially insured as per applicable Government regulations.
We hold a valid TAT (Tourism Authority of Thailand) license and our tour guides are licensed (Simba has a very strict policy of only employing Thai tour guides as per national labour laws).
We are not insured for pregnant women, pre-existing back injuries or other pre-existing medical conditions. Please advise us prior to booking if any member of your group is pregnant.
The insurance cover provided by Simba is limited in nature and may not extend beyond a reasonable level of base treatment and hospital care. For most foreseeable injuries that might occur on tour the coverage is adequate.
No personal belongings such as cameras and phones are covered by our insurance, so please avoid dropping them over board. Wet bags are provided on board the boats for protection. Simba will not reimburse passengers for any personal items lost or damaged.
Note that any action Simba may take with respect to (1) assisting with organisation of medical assistance or (2) allowing claims to be made under Simba’s customer insurance policy, is conducted on a ‘no liability basis’.