Payment Methods Accepted

03 Sep
2018

Payment Methods Accepted

Posted by: admin

AT TIME OF BOOKING (DEPOSIT & BOOKING FEE)

A 35% deposit is required to confirm your booking. Our payment gateway is Paypal.  If you do not have a Paypal account please proceed with the payment process, and you will see an option to pay by credit card even if you do not have a Paypal account.

If you are from Turkey, Paypal payment will not be possible.  Please email us directly to arrange an alternate deposit method.

Due to sharply rising costs associated with credit card payments (both on-line and ‘card present’) we have introduced a service fee of 2% across bookings for most tours.  Simba pays nearly 4% in fees to allow customers to (1) pay deposits online via the Paypal portal and (2) pay any balances owing via Paypal on-line or Visa/Mastercard on the morning of the tour. We recognize that for many customers credit cards is a convenient means of payment and we will continue to allow card transactions as a means of payment for both deposits and balances outstanding.

We also recognize that some customers prefer to pay with cash (baht) and thus Simba will refund 100% of the service charge for any customer that settles the balance owing in cash. For example, a 2 person booking for Phi Phi Sunrise would receive a 176 baht refund for settlement of balances outstanding in cash.

 

BEFORE TOUR DEPARTS/PAYMENT OF BALANCE

Visa, Mastercard and Cash (baht) on arrival at our office for payment of your balance owing before departure. ( Sorry. No AMEX)

There is an ATM located just outside our office if you need to withdraw cash.

If you are booked on our Jungle Trip to Khao Sok National Park, please bring cash to pay the balance as there are no credit card facilities in the tour bus.