Ellealex

Ellealex

Preston, United Kingdom, 27th Aug '18

Outstanding service.

Simba Sea Trips to Phi Phi Islands was literally an amazing experience and probably the best or top two experiences we’ve had in Thailand so far! The pickup was prompt (though early at 5 AM!) and then when we got to the dock, they had small snacks waiting with drinks and the check-in process was super efficient. We were leaving the harbor in our boat by a little after 6 AM!

The trip itself was well organized and wonderful. Our guides and boat captain were amazing and they not only had the best energy and smiles throughout the day, they made sure to be extremely watchful and took care of each guest with any issues (e.g., seasickness). They also took pictures and videos of us using our phones, quickly volunteering at every opportunity and my wife and I were able to get pictures of us swimming and doing activities and just posing on the beach that we could not have gotten otherwise! The service truly was amazing, with them helping you with each excursion, having plenty of fruit, snacks, soda, water on the boat, and their overall helpful demeanor and constant checking up on us to make sure we were all okay.

They provided breakfast on the first island (bamboo island) where we were able to enjoy a beautiful beach and swim. They provide you with the snorkel gear including flippers for the snorkeling excursion which was unreal–I literally touched fish and had them swimming right in front of my mask! They even give you a free coconut, beer, or fruit smoothie to enjoy on the last island/beach (Coconut beach).

Overall, a fantastic day and great service that I commend fully! Fair warning though, if you go during low season (we went in August), the water is super choppy and the waves are incredibly high so the boat ride can be very tumultuous. So if you get seasick easily, this is quite challenging. They have seasick pills and medicine for you though if this does occur!

Fantastic trip, would highly recommend!